360 Health + Community Armadale

Was referred to see endocrinologist and diabetes educator. Endocrinologist was highly recommended and described as an amazing person and health professional. This was false. The diabetes educator was fantastic. The endocrinologist treated me like garbage and refused to listen to me when asking about medical and personal history, was particularly callous in regard to my mental health issues that have been around since I was seven years old. Won't name him here but I'll give his name in private to anyone who wants it. After my experience I would urge other type 1 diabetics to ask for a referral to another clinic. Totally destroyed my trust in some of the medical professionals I see regularly.

Saw an endocrinologist there today and have never felt so dismissed or unheard. The doctor I saw was rude, didn't seem to care about any other symptoms (other than fatigue and it's association with weight gain) ,suggesting that a constant sore throat and hoarse voice was from yelling at my kids. My GP referred me suggesting he would organise a thyroid scan and further tests- none of which was done. Just the most bizarre experience.

Avoid, they have a new Administrative System". Staff struggle navigating. It reflects poor leadership/management. Pretty apparent that everyone within "360" received ittle to no training to cope with system changes and left to do the best they can.I'd suggest bypassing "360" and find another health service provider that doesn't keep blaming "new administrative system""360" struggle managing appointments. I personally found that during December 2021

This is actually named Armadale District Surgery. Lots of Drs, pathology, nurses, gynos, and small procedures.